The Quality Director will help drive the company’s quality performance by executing the company goals on all aspects of quality management, from supplier incoming materials to finished product received by the customers and all steps in between. Creating and implementing Continuous Improvement strategies in all aspects of Quality Management, reviewing all current quality control mandates and results, overviewing nutritional analysis compliance, statistical analysis of the data collected by the team at large, working with the consumer relations team will be the main responsibilities. Duties will also include developing detailed reports on Quality, monitoring production quality reports for domestic co-manufacturing, executing quality audits for all customer needs.
Day-to-day activities include, but are not limited to, analyzing and performing producting testing, reviewing and analyzing lab results received from company-owned or independent labs, monitoring product integrity, shelf life testing, providing reports on product quality to the senior management and domestic/global operations teams, assisting on product mock recalls and maintaining database on company’s lot performance.
This role will be remote and will shift to in-office at our NYC HQ once normal office activity resumes. The Quality Director will report to the Sr. Director of Global Quality and R&D.
Main Responsibilities:
- Actively manage the quality efforts for Vita Coco Americas from supplier to market
- Manage internal and external audits from Organic to Food Safety
- Maintain relationships with operations team and suppliers
- Support all new product launches as needed
Qualifications, Skills, Knowledge & Experience:
- Bachelor’s Degree in Food Technology and/or Microbiology required MS preferred
- Ideally, a minimum of 7 years of experience with quality management and/or R&D in food and beverage, with Aseptic tetra experience is a plus.
- Understanding of project management and various project management tools
- Statistical analysis skills preferred, using various Business Analytics tools such as PowerBI, Python, or similar
- Available to work extended hours to meet critical deadlines.
- Fluent in English, Portuguese is a plus
- Available for domestic and international travel.
Personal Characteristics:
- A team player by nature
- Strong analytical skills and attention to detail
- A strong set of personal and business values
- Communicates a message that is understandable and relevant, linking business issues, analytical results, and strategy
- Understands the dynamics of an entrepreneurial high-growth business and effectively manage relationships
- Action-oriented: A history of getting things done quickly and efficiently with limited resources
- Possesses the energy level and results-orientation required to succeed in a smaller company environment; roll up your sleeves while keeping your eye on the bigger picture
- Strong ethic and integrity
All Market Inc. is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religion, color, national origin, gender, sex, sexual orientation (including transgender status, gender identity or expression), physical or mental disability, genetic information, marital status, AIDS/HIV status, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.